About Us

Priority Pooled Trust is dedicated to supporting individuals with disabilities by providing a secure, compliant way to preserve assets while maintaining eligibility for needs-based government benefits like SSI and Medicaid. Healthcare and long-term care can be financially overwhelming! Between medical treatments, facility costs, and prescription expenses, savings can disappear faster than families ever expect.

Our role is to help prevent that from happening by safeguarding funds in a properly managed pooled special needs trust. Each one of our beneficiaries have their own sub-account. Those funds are used to pay for approved, beneficiary-focused needs that support quality of life. Our trust services help families protect resources and use them responsibly for the beneficiary’s sole benefit, improving day-to-day stability and overall quality of life.

Priority Pooled Trust provides professional, compassionate, and accessible trust management services for every beneficiary we serve. We believe families deserve a team that is responsive, organized, and easy to reach, especially during stressful seasons. Our board here at Priority Pooled Trust understands that no two families are the same, which is why we take the time to listen, learn your situation, and provide guidance that feels clear and personalized—not one-size-fits-all. When you work with Priority Pooled Trust, you can expect a steady partner who treats your loved one’s situation with care and respect.

Our Team

Monique Oliver

President

Monique Oliver is the President of Priority Pooled Trust and a hands-on pooled trust administrator with over a decade of experience supporting families through Medicaid-related transitions and trust administration. She began working in this field at 19 years old and has spent the last ten years helping individuals, particularly seniors age 65+, navigate time-sensitive, documentation-heavy situations where accuracy, responsiveness, and professionalism matter.

In her role as a pooled trust administrator, Monique oversees beneficiary sub-accounts and manages the practical details that keep trust administration running smoothly. This includes reviewing and processing disbursement requests, coordinating payment of approved expenses, collecting and organizing invoices and receipts, and maintaining thorough trust records. She works closely with families, caregivers, facilities, and professional partners to clarify needs, confirm supporting documentation, and ensure requests are handled efficiently and appropriately.

Monique is known for staying calm under pressure and for her ability to “put out fires” when deadlines are tight and multiple parties are involved. Her approach is structured and detail-oriented, while remaining accessible and clear in her communication. She prioritizes reliability, transparency, and timely follow-through—so beneficiaries and their families feel informed, supported, and confident throughout the process.

Jessica Gordon

Outside Counsel

Attorney Jessica L. Gordon works with Priority Pooled Trusts to support beneficiaries and families with elder law guidance and drafting needs, helping ensure planning is thorough, compliant, and tailored to each situation. She earned her business degree with honors from the University of Florida and her Juris Doctor degree, cum laude, from Western Michigan University Cooley College of Law, and she is a member in good standing with The Florida Bar. Before practicing law, Jessica spent five years working and interning at a Tampa elder law firm, including serving as a senior paralegal while attending law school, giving her practical, hands-on experience with real client needs. She is also a member of the Florida Association of Women Lawyers and the Hillsborough County Bar Association. Through her practice, Gordon Elder Law, PLLC, she assists clients throughout Florida with Medicaid planning, probate administration, estate planning, asset protection, and broader elder law planning. Jessica’s role with Priority Pooled Trusts reflects a shared focus on clear guidance, strong drafting, and reliable support for families navigating long term planning.

Christopher J. Cooper, Esq.

Vice President

Christopher J. Cooper, Esq., is the Vice President of Priority Pooled Trust and a Florida attorney whose practice focuses on real estate and elder law. Born and raised in Pinellas County, he earned his undergraduate degree from the University of Florida, attended Stetson University College of Law, and passed the Florida Bar.